Emergency Support

With Gideon, you have access to instant expertise and seasoned experience to rapidly diagnose and resolve any SharePoint or Power Platform emergencies. Don't let critical hours slip away while grappling with unfamiliar situations. Our SharePoint/Power Platform experts are primed to assist you promptly, diagnosing and troubleshooting your issues, and restoring your systems back to full operational health. Trust Gideon for swift and reliable solutions.

Gideon Emergency Support Benefits

• Quick, immediate support through remote access to your network

• On-demand assistance with fast turn-around via email, phone or video conferencing

• Cost control by purchasing a package of hours to use when you need them; no recurring costs and no overhead

• Leverage the experience of SharePoint/Power Platform experts

How to Request Emergency Support

• Contact us. Together we can determine what resources are required and how best to approach the issue.

• Choose your contract and payment type 

  • We offer two contract types.

    • Quick and easy prepaid support packages that allow you to use a corporate credit card.

    • Traditional time and materials contract that allows you to pay through a more traditional means (check, ACH).